Questions
answered.

Ecozyp bags are made from food-grade, BPA-free silicone designed for everyday food storage and reuse. Silicone is durable, flexible, and built to handle repeated use and washing without degrading.

Yes. Our silicone meets food-contact safety standards and is safe for storing snacks, meals, and leftovers. Ecozyp bags are completely free from BPA and commonly avoided plastics.

Ecozyp bags are designed with a secure, leak-resistant seal for everyday use. To prevent leaks, make sure the bag is fully sealed and kept upright when carrying liquids. Improper sealing or overfilling may result in leakage.

Ecozyp bags are BPA-free and made from food-grade silicone. We design our products to avoid commonly avoided plastics so you can feel completely comfortable using them with food.

Yes. Ecozyp bags are dishwasher safe for easy cleaning. For best results, place them on the top rack to help maintain their shape over time.

Yes. Ecozyp bags can be used in the microwave for reheating food. We recommend slightly opening the seal when heating to allow steam to escape safely.

Yes. Ecozyp bags are freezer safe and perfect for long-term food storage. Silicone stays flexible in cold temperatures, making it easy to remove frozen items.

Yes. Ecozyp bags can be used for warm foods. For very hot contents, allow food to cool slightly before sealing to prevent pressure buildup inside the bag.

Like most silicone products, Ecozyp bags may occasionally retain stains or odors from strong foods like tomato sauce or spices. Washing with warm soapy water, baking soda, or a vinegar soak can help reduce any lingering smells.

We offer free standard shipping on orders over $29 within Canada. For orders under $29, shipping rates are calculated at checkout based on order size, weight, and destination.

Orders are typically processed within 1 to 3 business days (excluding weekends and holidays). You'll receive a confirmation email with tracking once your order has shipped.

Canada: estimated 5 to 10 business days after your order ships. United States: estimated 7 to 14 business days. Delivery times may vary due to carrier delays, weather, customs, or peak periods.

Once your order ships you'll receive a tracking link by email. You can also track directly on our website using the order tracking feature. Please allow 24 to 48 hours after shipping for updates to appear.

Eligible items may be returned within 14 days of delivery if they are unused, unwashed, unopened, and in original packaging. For hygiene and safety reasons, used or opened food-storage products cannot be returned.

If your order arrives defective or incorrect, please contact us within 72 hours of delivery with your order number and photos. We'll arrange a replacement or refund right away.

Ecozyp bags are designed for long-term reuse and can replace hundreds of single-use plastic bags over their lifetime. By switching to reusable storage for everyday snacks and meals, small habit changes add up to meaningful waste reduction.

Ecozyp bags are made from food-grade silicone, which is fundamentally different from plastic — and the product itself is 100% plastic-free.

Silicone is not widely accepted in curbside recycling programs. We encourage long-term reuse as the most sustainable option and are actively exploring future end-of-life solutions as we grow.

We're open to wholesale partnerships. Please contact us at support@ecozyp.com with your store details and location and we'll get back to you promptly.

Yes! If you're interested in collaborating, email us at support@ecozyp.com with your socials and a brief introduction. We love working with creators who share our values.

At the moment, Ecozyp products are sold exclusively through our official website. This helps us ensure product quality, accurate information, and direct customer support. We may explore additional retail partners in the future.